Onlime: xyuas. Onlime - Internet Service Provider

Tus neeg siv Review - lub thib ob, peb yuav tsum mus nyeem thaum xaiv ib tug ISP. Thawj thiab foremost - nyeem daim ntawv cog lus. Tab sis feem ntau ntawm cov cov ntaub ntawv tsis nyeem tau hauv tag nrho, thiab tom qab kev kawm xyuas ntawm tshwm sim ntawm teeb meem los ua pov thawj nws innocence. Nws yog ib tug vicious voj voog. Nyob rau hauv peb tsab xov xwm nyob rau hauv lub ISP Onlime Piv txwv li, xav txog yuav ua li cas ua nyob rau hauv cov teeb meem teeb meem, dab tsi mus nrhiav rau, yuav ua li cas nrog rau cov tuam txhab.

ISP Onlime: xyuas

"OnLaym" - hom ntawm cov loj tshaj plaws Lavxias teb sab telecom mob OJSC "Rostelecom", nyob rau hauv uas nws ua hauj lwm nyob rau hauv Moscow thiab cov Moscow cheeb tsam. Combining ob tuam txhab uas muag coj qhov chaw nyob rau hauv 2008, txij thaum ntawd los "OnLaym" li qhia siv kuj saum daim ntawv teev cov chaw muab kev pab capital ntawm tsev internet, digital TV thiab telephony. Raws li lub tuam txhab, 3.2 lab qhov muaj Onlime TV thiab kev nkag tau mus rau lub network raws li nyob rau hauv FTTB technology.

"OnLaym" nws muaj nws caj qaum network pw nyob rau hauv raws li lub peev nplhaib architecture. Kho qhov muag fiber cables Circuit Court thiab koog tsev kawm ntawv qhov tseem ceeb yog hauv qab no hauv av, rau phwj shafts. Los ntawm koog tsev kawm ntawv cov rooj sib txoos rau tus neeg pawg (txog 10 nyob ze lub tsev) cable mus raws cov kab ntawm lub hwj chim. Lub cev npog tag nrho cov qhov chaw ntawm lub nroog thiab suburbs.

Tag nrho cov cables tsuas yog rau cov twisted khub los ntawm kev nkag mus rau lub chav tsev, muaj ib tug reservation. Big txhawb resiliency thiab yeej network architecture. Ib tug tib kua muag yuav tsis coj kev puas tsuaj: tam sim ntawd puv nyob rau standby kab. Tsuas yog mob loj heev kev huam yuaj yuav incapacitate tshaj tawm hauv xov TV thiab Internet kev twb kev txuas.

Cov TV teeb liab los txog rau 10 satellites uas yog tau txais ntau tshaj li 200 raws, xws li HD-zoo. Khoom datacenters "Onlaym" manufactured los ntawm Alcatel-Lucent yus muaj los ntawm high-ceev, peev xwm loj.

Onlime: Nqi nyob rau hauv Internet, tshwj xeeb tshaj yog cov kev twb kev txuas

Rau cov tshiab subscribers "OnLaym" kev txiav txim twb kev txuas rau 290 rbl. / Rau lub Hlis. tsis pub dhau 3 lub hlis. Nws yog ntxiv npaj siab mus xaiv cov tariff kev xaiv:

1. "OnLaym 100" - unlimited internet ntawm ib tug tshaj plaws ceev ntawm mus txog 100 Mbit / s.

2. "OnLaym-60" - lub siab tshaj plaws thov speeds mus txog 60 Mbit / s.

3. "OnLaym-30" - bezlimitka ntawm speeds txog li 30 Mbit / s.

Rau cov neeg siv authentication cov kev pab cuam «Onlime-Internet" txhua tus neeg yog muab ib tug ID nkag mus thiab lo lus zais, kev nkag mus rau koj tus kheej txee. Lub subscription nqi yog txiav txhua txhua hnub nyob rau hauv sib npaug zos tuaj.

Kev twb kev txuas tshwm sim nyob rau 1-3 hnub tom qab daim ntawv thov. Daim ntawv cog lus xaus nyob rau hauv lub xub ntiag ntawm tus tswv, nws nkag mus hauv lub xaiv xaiv, cov kev pab, qhia lub siab tshaj plaws kev twb kev txuas ceev, uas lub tuam txhab muaj ib tug channel los ntawm cov ntaub ntawv chaw rau cov neeg siv cov khoom.

Onlime: txog tsev internet xyuas

Cov yav tas yog qhov ua rau ntawm negativity los ntawm ntau cov neeg siv. № 1 qeb duas tsis zoo tswv yim - ib tug tsawg ceev kev twb kev txuas. Piv txwv li, 25-30 Mbit / s. es tsis txhob ntawm lub tshaj tawm hais tias 60 Mbit / s.

Teb los tsis zoo tswv yim, Onlime hais tias daim ntawv cog lus spelled tawm nyob rau hauv ceev - ib tug theoretical tswvyim. Nyob rau hauv kev xyaum, cov kev xaiv no yuav lav yuav tsum muaj ib tug channel kis ntawm lub tuam txhab neeg rau zaub mov thiab cov neeg siv lub computer. Tej qhov chaw uas cov ntaub ntawv kis tau tus mob npaum li cas yuav txiav yog:

• cov neeg siv cov khoom, uas rau ib co yog vim li cas yuav muab tsis tau cov yam ceev (nkhaus firmware los yog software, tsis kev ua tau zoo, cov xov tooj cua cov khoom khiav hauj lwm nyob rau hauv lub 2.4 GHz band nyob rau hauv lub cheeb tsam, thiab hais txog. d.). Nws yuav nqa tawm ntxhib analogy: ib tug dub thiab dawb lub raj-TV "Zaj sawv" yuav tsis pom lub 3D-zaj duab xis, txawm hais tias cov kev pab cuam yog them rau.
• Channel los ntawm cov ntaub ntawv chaw mus rau lub ntiaj teb no neeg rau zaub mov, thiab cov neeg rau zaub mov nws tus kheej vim hais tias ntawm nws cov workload uas tus kws kho mob yuav tsis cuam tshuam tej, yuav ua rau ib tug me ntsis txo nyob rau hauv ceev.

Cov kev twb kev txuas ceev yog yeej ib txwm tsawg tshaj li hais nyob rau hauv cov tariff. Lub cev sib txawv ntawm 5-10% thaum Onlime chaw yog muaj tseeb. Tom qab 30 Mbit / s. qhov txawv nyob rau hauv ceev yog hnov xwb thaum twg daus loj nyiaj ntawm cov ntaub ntawv.

Yuav ua li cas kom coj nyob rau hauv cov ntaub ntawv ntawm cov teeb meem nrog rau cov Internet?

Yuav ua li cas koj yuav tsum yuav tsum tau cov kev pab cuam muab kev pab los ntawm ib daim ntawv:

1. Xyuas cov kev mob ntawm kev twb kev txuas, nyob rau hauv thiaj li yuav to taub dab tsi taw tes rau hauv lub ceev yog poob lawm.
2. Kos rau lub Internet chaw nyob rau hauv koj tus account.
3. Troubleshooting ntawm fiber optic cable.
4. Repairing los yog hloov lub puas khoom.

Yuav ua li cas koj yuav ua tau koj tus kheej:

• Hloov lub computer network card tsav tsheb, cov khoom. Nruab antivirus software (ib!), Thiab luam theej duab. Download tau thiab hloov cov firmware ntawm lub router. Thaum uas siv cov Wi-Fi mus rau ntau yam li ntawm cov kev ceev ntawm txiav nruab nrab ntawm lawv. Nyob rau hauv ib tug huab ntaub ntawv, cov kev twb kev txuas yuav tsum ua sai los ntawm disabling lub qhov rais firewall (yuav tsum tau thaum kev khiav hauj lwm lub antivirus).
• Yog hais tias Onlime-ploj mus online, thiab cov ib txwm kauj ruam ua tsis pab, koj yuav tsum tau xyuas cov kev pab advisor raug nyob rau hauv lub chaw kho MAC-qhov chaw nyob ntawm lub tshuab. Nws yog ib tug trifle, tab sis nyob rau hauv 30% ntawm cov neeg nws yog tus tsis muaj kev nkag tau mus rau liam tib neeg yuam kev.

Tsev TV thiab telephony "OnLaym"

Cov TV Onlime - lub sijhawm mus saib ntau tshaj 200 raws, xws li HD-zoo. Lub capital lub subscribers yuav xaiv ib tug tshwj xeeb kev xaiv "kev sib tham sib TV" - tsis yog tsuas yog ib tug ntau yam ntawm raws, tab sis kuj muaj peev xwm kom tswj tau cov broadcasting, cov ntaub ntawv los yog kev ncua TV cov kev pab cuam, kev nkag mus rau lub tsev qiv ntawv, MW. Sib tham sib TV yog kev cob cog rua nrog lub Internet thiab HD-cable saum txheej thawv.

Cov TV cov neeg muas zaub muaj ib tug xaiv ntawm 4 tariffs thiab ntxiv pob khoom ( "Kino +", "neeg laus", "Football" thiab "Peb football +", Viasat HD):

• oob khab - 111 raws ntawm 320 rubles / hli .;
• pom - 136 raws ntawm 450 rubles / hli ;.
• advanced - 164 raws ntawm 580 rubles / hli ;.
• maxi - channel 203 rau 1700 rubles / hli ..

Tariff kev xaiv rau kev sib tham sib TV nqi tib yam, tab sis yog muaj nyob rau hauv ntau tshaj li 10 raws.

Cov neeg uas siv lub Internet los ntawm "OnLaym" muaj peev xwm txuas koj lub tsev xov tooj los yog them ib feeb (0.5 xuas. / Min.) Los yog cov unlimited kev xaiv.

Onlime (digital TV): xyuas

Yuav ua li cas yog cov teeb meem muab sau cov neeg muas zaub 'OnLaym "? Lawv yog:

1. Tsis duab, phem duab.
2. Qhaj ntawv ntawm raws, lawv yog configured incorrectly.
3. Tsis ruaj tsis khov lag luam Consoles thaum lub sij hawm hloov mus rau lub "sib tham sib TV".
4. Tsis txhob khiav lag luam ntxiv pob khoom, lawv zoo yoojyim npaum li cas rau muab qhov kev kawm, thiab hais txog. D.

Txaws ntawm no tsis zoo yog nyob rau hauv 2010, thaum ua ib tug loj heev ua haujlwm los ntawm analogue rau cov broadcasting. Neeg uas nyob tsis paub yuav ua li cas rau configure tus receivers, raws tau ntxeev thiab "zoo", TVs twb tsis tsim los "xov tooj", tus tswv yuav tsis tau tiv nrog qhov tam sim no daim ntaub ntawv. Thaum lub sij hawm, qhov teeb meem no tau stabilized. Tam sim no peb tab tom pom txoj kev hloov los ntawm digital mus sib tham sib TV. Tej chaw yuav tsum tau hloov dua, los txhim kho lub receivers mus nqa tawm cable internet, kawm siv online cov kev pab cuam, txawv txawv rau TV. Ntau ntawm no technology yog "tsav nyob ib ncig ntawm" los ntawm cov muab kev pab cuam, yog soj ntsuam (rau cov neeg muas zaub), uas tsis ntxiv provaderu tsis muaj kev hlub los yog loyalty.

Yuav ua li cas kuv yuav tsum tau ua li cas thaum kuv TV tsis ua hauj lwm:

• Ua pib-tuning ntawm lub receiver ob peb lub sij hawm.
• Hu rau tus tswv (ntawm kev muag khoom ua hauj lwm Onlime, xov tooj xov tooj los yog website) thiab cia siab hais tias nws yuav ua tau ib tug me ntsis rau hauv daim ntawv ntawm daim ntawv sau npe.

kev expectation, nws professionalism thiab courtesy - ib tug nyias muaj nyias ib kev sib tham.

Onlime: kev them nyiaj yug, tswv, hu-center

Hais txog ua lwj ua liam thiab tuaj raws sijhawm masters mob tsis hais cia li tub nkeeg. Cov neeg teb xov tooj, noj daim ntawv thov, ceeb toom hais tias cov ti teg taw tau tuaj txog rau ntawm txhua lub sij hawm thaum lub sij hawm ua hauj lwm hnub. Qhov no ua rau voos ntawm cov neeg ua hauj lwm.

Txhua tag kis sawv ntxov lub foreman muab cov ntawv nyob rau hauv lub masters. Kws txawj muab tso rau ib cheeb tsam. Cov ntawv thov muaj nyob rau hauv ib tug queue, yog hais tias lawv muaj ntau yam, lawv yog tsiv mus rau cov hnub tom ntej. Lub queue yuav pleev xim rau kev ib tug ob peb lub lis piam nyob rau hauv ua ntej - hmoov tsis, qhov no yog raug rau cov chaw kho mob giants thaum lub sij hawm cov kev taw qhia tshiab cov kev pab cuam. Master muaj cai mus thov nyiaj rau qhov chaw kawm li, kev kawm thiab ua qauv qhia kev pab cuam. Nws yuav tsis tawm ua ntej tus neeg yog txaus siab uas Onlime Internet, xov tooj los yog TV set yog tag nrho haumxeeb.

Kev them nyiaj yug muaj engineers yog tsis yog, nws tsis kho raws remotely. Nws yuav: hloov cov tariff pob raws, kom muaj lub cog lus them nqi, los tawm tswv yim rau cov nqi thiab cov nqi.

Muaj ntau negatives txuam nrog lub fact tias cov neeg sawv cev ntawm tus kws kho mob hu nrog muaj coj kom zoo dua ntawm qhov kev txiav txim los yog qhib cov kev pab cuam. Nyob rau hauv cov ntaub ntawv no, koj yuav tau sau ib daim ntawv thov rau deletion ntawm koj chav tsev ntawm daim ntawv teev cov ntsaws hu.

Onlime: Khoom

Feem ntau cov neeg sau tej xyuas: «Onlime muab khoom, ob txhais tes, uas obviously tsis ua hauj lwm, vim hais tias txawm tias ib tug hnub rau lawv producers."

Lub router thiab cov router los ntawm Upvel tuam txhab uas muag, D-Link - Suav-ua tsheb nrog ib tug nruab nrab theem ntawm zoo. Ruaj NetGear muab ntaus hauv chav kawm ntawv "hwm", uas yuav tsim kom muaj ib tug kev twb kev txuas nyob rau hauv ob yog hom twg - 5 GHz rau loj nyiaj ntawm cov ntaub ntawv thiab 2.4 GHz rau ib tug pa caij saum nthwv dej hauv net.

Yog nws zoo dua mus yuav ib tug router los yog siv qhov kev zov me nyuam? Tus kheej cov khoom zoo xaiv ib tug ntau haib, nrog rau tam sim no firmware; Nws yog tsim rau tej neeg teb xov tooj, tiam sis yuav muaj rau configure nws tus kheej. Onlime router-tsawg, nws yog tau mus xauj thiab hloov yog tias tsim nyog.

Thaum xaus ntawm daim ntawv cog lus yuav tsum tau ceev faj nrog cov lus. Cia ntiav router yuav tsum tau ib tug me me npaum li cas uas txhua hli them nqi yuav nce. Thaum txiav daim ntawv cog lus nyob rau hauv lub hnub ntawm kev txiav ntawm qhov yuav tsum tau xeem kom dhau qhov muag chaw ua hauj lwm ib tug tag nrho teev ntawm kev ua hauj lwm. Txwv tsis pub, nyob rau hauv raws li daim ntawv cog lus, rau lub tuam txhab yuav tsum muaj cai tau xav hais tias cov router yog muas, thiab nws tag nrho cov nqi yuav tau them rau tus neeg muas zaub tus kheej account.

Yuav nyob rau hauv installments los yog ib tug pob sum yuav ua tau heev, yog hais tias tus neeg muab kev pab tsis yog yuav mus hloov, thiab yuav kim kim ntaus ntawv yog tsis txaus.

Tsis yog txhua txhua Suav apparatus phem, tab sis kos duab-craftsmen mob pom zoo hais tias tus qauv Upvel routers muaj ib tug nruab nrab zoo, thiab, txawm lub teev tus nqi ntawm 150 Mbit / sec, yog tawm tsam kom 80 Mbit / sec. Tom qab tau txais daim ntawv ntawm nws cov neeg muab kev pab tas yuav tsum tau kho tshiab.

Onlime: Settlement ntawm Disputes

Nws yog tseem ceeb uas, raws li ib tug neeg muab kev pab ntawm cov kws tshwj xeeb ua hauj lwm nrog pretentious neeg. Nws yog ib, saum toj no tag nrho, tsis ncaj ncees lawm los yog unreached them nyiaj, txiav kev sib cog lus, promotions, thiab hais txog. D.

Raws li qhia los ntawm cov neeg siv xyuas, Onlime tsis tshua nyob rau hauv ib tug maj rov qab rau cov nyiaj nyob rau hauv cov ntaub ntawv ntawm cov teeb meem nrog rau lawv cov tes los yog txiav ntawm lub kev sib raug zoo. Raws li cov kev cai lij choj thiab cov kev pom zoo nyob rau hauv cov kev pab cuam, daim ntawv thov txog cov teeb meem nyiaj txiag yuav tsum raug daws tsis pub dhau 10 hnub ua hauj lwm, cov kev tsis txaus siab rau cov teeb meem txog - rau ib lub hli. Lub sij hawm tuaj txog ntawm tus tswv, tsis muaj teeb meem dab tsi workload ntawm technicians, peb yuav tos rau 5 hnub ua hauj lwm.

Cov kev cai ntawm kev coj cwj pwm nyob rau hauv lub muag khoom chaw ua hauj lwm, "OnLaym"

1. Tiv tauj cov muag khoom chaw ua hauj lwm tsuas xav tau lug tau sai dlua daim ntawv cog lus nrog ib tug passport los yog ib lub hwj chim ntawm kws lij choj. Nrog cov txheeb ze los yog cov phooj ywg tellers txawm tham yuav tsis tau, thiab hais tias yog lawv txoj cai.

2. Qhov kev pom zoo - ib tug guarantee tias cov luag num ntawm ob tog uas tau ntsib. Yog li ntawd, thaum kos npe rau yuav tsum tau nyeem txhua txhua lo lus, thiab yuav tsum tau attentive rau cov lus. Yog hais tias nws yog sau: "router nyob rau hauv installments", ces nws yuav tau mus yuav rov qab, txawm yog hais tias tus neeg siv ib lub lim tiam kev pab cuam. Tshwj xeeb tshaj yog zoo zoo kom txog rau lub shares: nyob rau hauv cov ntaub ntawv ntawm thaum ntxov txiav ntawm kev sib raug tej zaum yuav raug nplua thiab nplua.

3. Tom qab sau ntawv rau cov daim ntawv qhia, thov ib daim qauv, stamped thiab kos npe rau los ntawm tus teller. Tsis txhob tos kom daws qhov teeb meem ncaj qha mus rau qhov muag chaw ua hauj lwm: tswv yim xwb sau npe tsis txaus siab thiab muab ces dag cov ntaub ntawv thiab kev saib xyuas ntawm daim ntawv sau npe tau raug qhia tshwj xeeb uas kawm department, nws cov neeg ua haujlwm paub los ntawm lub plawv daim ntawv cog lus. Nws tseem yog puas mus nug rau ib tug xov tooj, "cov thawj ntawm cov ntawm no chaw ua hauj lwm." Lub daim ntawv uas yuav tsum tau nyob rau hauv thiaj li yuav ua pov thawj nws innocence nyob rau hauv cov ntaub ntawv ntawm lub "tsis" ntawm tus thawj.

4. Yuav tsum paub cai.

Nws yuav zoo li hais tias yog cov neeg siv sau xws xyuas, Onlime tau puas rau ib ntev lub sij hawm. Tab sis, raws li statistics, cov xov tooj sau npe ntawm kev tsis txaus siab nyob rau hauv lub network tsis feem ntawm ib feem pua ntawm tag nrho cov xov tooj ntawm cov neeg rau npe. 90% ntawm cov uas tsis yog-kev ua tau zoo cov kev pab cuam muaj feem xyuam rau misconfiguration ntawm cov khoom los yog tib neeg yuam kev, thiab tsuas yog 10% - discontinuous fiber optic cable.

Tshab plaws dawb ua hauj lwm tsis tau lees tias tej kws kho mob, tshwj xeeb tshaj yog xws li ib tug loj heev li Onlime ( «Rostelecom"). Nyob rau hauv txhua rooj plaub, kev txawj ntse ntawm lawv txoj cai thiab cov luag num, kev saib xyuas thiab courtesy - yog lub hauv paus ntawm ib tug ntev thiab nrog pab kev sib raug zoo nrog tus kws kho mob, thiab yog li, ib tug ruaj khov high-ceev Internet, interesting TV cov kev pab cuam thiab xov tooj tom tsev hu.